![]() Refusal of the parcel may actually result in delays to the parcel being returned or potentially lost. Instead, accept the goods and contact us immediately. If you decide you want to return an item before the goods have arrived within your possession, we ask that you do not refuse delivery. To be eligible for a return, your item must be unused and in the same condition you received it in the original packaging with no retail seals broken. After 30 days have passed, unfortunately we can no longer offer you a refund or exchange. Our returns policy is applied from the day in which the customer or a third party other than the postal courier acquires physical possession of the goods and will last for 30 days. If any errors occur or issues arise then this needs to be reported to us immediately so that we can investigate and resolve any issues as soon as possible. It is important that you check the contents of your order upon arrival. We will always try our best to support and assist our customers as best as we can.Ĭontact us via email: us on Instagram: us on Twitter: Returns If you have any special requests in terms of packaging or shipping please feel free to ask. Our customer reviews speak for themselves, we have over 500 positive reviews from collectors just like you, take a look at our 'Mail Call' story highlight on Instagram or our Trustpilot profile which showcases a ton of our happy customers! Special Requests This means no surprise payments and we will reserve your order for 7 days if you can't pay right away. Partial-Payment: Pay 10% + Postage now and we'll send you an invoice to complete your purchase once the items are ready to ship.Full-Payment: Pay the full amount up front and we'll notify you once your order has been dispatched.Have the latest releases shipped to you on the same day we get them in stock! When you Pre-Order with us you will have 2 options: Shipping rates are calculated at checkout, depending on the weight of your item(s) standard shipping typically cost £3.49 Pre-Orders From Standard shipping to next day delivery, we can ship your orders however you prefer! The courier we currently use is Royal Mail. We offer a range of shipping methods to best suit your needs. ![]() When packaging large orders will will double box your items to avoid damage in transit.Īdditionally, we offer 4" premium 0.55mm POP! Protectors at checkout for only £0.99 Shipping Costs ![]() If necessary we also add loose fill around the sides of the box for extra stability. We double bubble wrap all items for a compact fit so your items will not move around in the box. This is why we take all necessary steps to ensure a safe transit so your items arrive in mint condition. We will not falsify any documents by listing your items on customs as a gift or for less than you actually paid for the item.Making sure your items arrive quickly and safely is our #1 priority. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Import duties, taxes, and customs charges are not included in the item price or shipping cost. However, most international orders do arrive within 3 weeks. In placing a purchase you agree to and understand that the postal service states shipping and delivery of your item may take up to 30 to 60 days. INTERNATIONAL BUYERS: We LOVE selling internationally. If the buyer has changed their mind the original cost to ship the item to buyer's address(including shipping charges on listings with "free shipping"), return shipping, and any associated eBay and PayPal fees will not be refunded. If we made a mistake we will pay the return shipping. Buyer agrees to these terms and conditions: If there is a problem with your item buyer must contact seller within 3 days of having received the item and if a return is granted the item must be returned in its original unused/unopened condition and postmarked within 7 days. Where the item is listed with no return if you have a problem with your order please let us know and we will work out a solution. ![]() RETURN POLICY: We care about our customers! We do accept returns on some items so please check the listing. Thanks for shopping with Keith & Deb at We-R-ToysĪll of our items are from a clean, smoke free, pet free environment. We ship fast and pack with care at We-R-Toys! Funko Pop! Heroes Dia De Los DC Heroes #411 Green Lantern Jessica Cruz Figureīrand new, NRFB.
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